A $30M Load of Laundry

In 2020, State Farm paid out nearly $30 million on homeowner's claims because of damage caused by washing machine hose failure. Why the steep price tag? Simply put - the water damage the failure leaves behind.

A washing machine hose holds about 70 pounds of pressure and if it fails, it can displace an average of 650 gallons of water per hour. That means if you are away from your home for a weekend and a hose bursts, you may open the door to nearly 31,000 gallons of water in your home. (Imagine a 20’ x 40’ in-ground pool worth of water in your home!) The water can cause damage to floors, drywall, and personal items. It may even displace you from your home for an extended period.

The wear on rubber hoses is due to the sudden change in water pressure each time the washer’s automatic solenoid valve abruptly shuts off the water flow. That change in pressure causes the hose to balloon out and then retract, weakening the hose a little each cycle. Most washing machine manufacturers even have warning labels in the manual that state “TURN FAUCETS OFF WHEN WASHER IS NOT IN USE” and states that hoses are not rated for continuous water pressure.

The average claim for State Farm was $10,200 but that amount can very state-to-state.

For over 100 years, the mission of State Farm has been to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its more than 19,400 agents and 67,000 employees serve over 91 million policies and accounts – including auto, fire, life, health, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for renters, business owners, boats and motorcycles, is also available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 39 on the 2024 Fortune 500 list of largest companies. For more information, please visit http://www.statefarm.com.